EXPERIENCE

Tech Assistant | 2018 - present | UHV Katy IT

- Provide on-site technical support for faculty, staff, and students.
- Diagnose and troubleshoot desktop computers, laptops, printers, and related hardware and software issues.
- Assist users with account access and account recovery.
- Provide direct technical assistance to resolve day-to-day IT problems.

Assistant Field Technician | 2013 - 2019 | After Hours Repair

- Repair, maintain, and calibrate CNC machines and related equipment.
- Diagnose mechanical and technical issues with CNC systems.
- Provide on-site support to clients experiencing equipment problems.
- Assist with troubleshooting, repair, and preventative maintenance.

QUALIFICATIONS

I am proficient in C++, C#, Java and have experience in Javascript and Python.
I have experience using several aspects of computer science fundamentals such as:

- Hash tables
- Trees
- Maps and associative data structures
- Object-oriented programming
- Binary search
- Interpolation search
- Sorting algorithms
- Pathfinding and search algorithms

Databases

Experience designing, creating, querying, and maintaining databases using:

- MySQL
- MySQL Workbench
- Microsoft SQL Server
- Microsoft Access
- Microsoft Excel
- Systems & Virtualization

Experience creating and maintaining virtualized computer environments using VMware and VirtualBox,
including virtual networks containing approximately a dozen interconnected virtual machines.

Additional Technologies

- HTML/CSS
- JavaScript
- Python/Flask
- Unity/C#
- Microsoft 365
- Windows administration and troubleshooting